Name: John Oliver
Rating: 5
Review: My decision to call Guarantee Plumbing and Heating on Oct 5, 2024 was definitely the right choice. The receptionist (Leslie) knew just what questions to ask me about my plumbing situation. She was the right person for me. She felt my frustration and my inconvenience about me bailing my kitchen sink out for the last two weeks due to the tenants above me. Theyhave a garbage disposal and I do not. I informed her this happened two years ago and we did not use a professional plumber. From than on I would only allowed clear soapy water to go downmy kitchen drain.Leslie did not pressure me nor did she rush me off the phone. She was empathetic and listen tentively to my plumbing issue. However; what she said next to me let me no Guarantee Plumbing was perfect one to fix my clogged drain.Leslie than stated. “You probably have some one else in mind or a friend in mind. Just remember we are licensed plumbers and we give you a 30 day guarantee on our service.”Guarantee Plumbing came out the next day. They definitely had the right equipment to do the entire job the first time.out. In less than one hour my clogged kitchen drain was open once again.Then surprising two days later I received a follow up phone call from Guarantee Plumbing inquiring: was I satisfied with their service. I replied, ” DEFINITELYI hire the best to do the job right the first time. GUARANTEE PLUMBERS.”Thank you all very muchJohn OliverAbington.
Date: 6 days ago